E-Commerce Inbound Project.

E-Commerce Inbound Project.
Company: Gosmarteee.
Work Duration: 9 hours each.
Working Days: Monday to Friday.
Shifts Timing (IST): Primary window 10:00 AM – 7:00 PM.
Work Scope: Inbound Calls and Chat Support.
Seats: 55.
Seats Breakup: 45 (Inbound) + 10 (Chat support).
Support Staffs: 3 (TLs.) + 3 (QA).
Hiring ratio: Male : Female @ 4 : 6
Languages: English, Hindi and Regional.
Agreement Duration: 12 Months.
Extension: Extendable up to 3 years.
Signup: Direct at Company’s corporate office.
Inbound: 40*32500/- +ST.
Chat Support: 15*28000/- +ST.
TLs: 3*36000/- +ST.
QA: 3*35000/- +ST.
Billing: Total 20 Lac Monthly (Approx).
Billing cycle: Invoice raise on monthly basis and payment will be
made within 15 days.
Venue: Corporate office Bangalore.
Documents required: Corporate Profile, Incorporation Certificate with
OSP/DOT.
Advance Payment: Applicable depend upon company profile, facilities
and capability.
Training: Onsite.
CRM: Client provides.
Commercial: Single time investment At the time of Post SLA
meeting.
Note: Centre has to confirm the investment amount.
Note: Centre has to take DD with them while coming for
SLA.
Note: PDC will not be acceptable.
 TECHNICAL SPECIFICATION:
OS Requirement: Windows 7 or 32 Bits.
Software Requirement: CRM Provided by the Client.
Hardware Requirement: Dual Core CPU with 2 GB RAM
Training: Onsite
Server: Supported by the Client.
Slots availability in the below way.
MAHARASTHRA: 2 Slots (Mumbai/Rest of Maharashtra)
Hindi/English/Marathi.
KARNATAKA: 2 Slots (Bangalore/Any)
Hindi/English/Kannada
GUJARAT: 1 Slot (Ahmadabad/Vadodara)
Hindi/English/Gujarati.
WEST BENGAL: 1 Slot (Kolkata)
Hindi/English/Bengali.
ANDHRA PRADESH: 1 Slot (Anywhere)
Hindi/English/Telugu.
TAMILNADU: 1 Slot (Chennai)
Hindi/English/Tamil
DELHI/NCR: 3 Slots
(Noida/Gurgaon/Delhi/Chandigarh/Mohali)
Hindi/English/Punjabi/Haryanavi.
NORTH EAST: 1 Slot
Hindi/English/Assamese).
MERCHANT DEALING: 2 Slot (Pan India) Only
Hindi/English.
Feel Convenient to Contact us for any further queries.

Centres required for all over India based upon Slots
availability..............!!!
We aren’t responsible for any other commitment if anybody does apart from
above.
We aren’t responsible for any amount transaction before SLA.
We aren’t responsible for if anybody contact to you with the same apart from
above given contact details.
We aren’t responsible for slot availability if response late.
Thanks for your patience.